Question 1

What makes a Stagforge BBQ unique?

Accepted Answer

Each Stagforge BBQ is hand-built in Ireland using premium materials and engineering excellence. They are designed to deliver exceptional performance, versatility, and a luxury outdoor cooking experience.

Question 2

Are your BBQs gas or charcoal?

Accepted Answer

Stagforge BBQ ovens are hybrid by design, allowing you to cook with wood and charcoal, electricity depending on your model and or preference.

Question 3

Can I upgrade later?

Accepted Answer

All our ovens are fully modular, meaning at any time you can upgrade the model buy purchasing the add on kits. You can also change the colour of the lids.

Question 4

Can I return my BBQ if I change my mind?

Accepted Answer

No. Because each BBQ is made to order, we cannot accept returns for change of mind or buyer’s remorse. Returns are only accepted for manufacturing faults or damage during delivery.

Question 5

What is the estimated lead time?

Accepted Answer

Our typical lead time is 8 weeks,  but this can vary depending on demand. We’ll keep you updated throughout the process.

Question 6

Do you ship outside the UK?

Accepted Answer

We currently ship to the UK and Eire. If you're outside these areas, please contact us at info@stagforge.co.uk to discuss options.

Question 7

Is there a warranty?

Accepted Answer

Yes, all Stagforge BBQs come with a standard warranty covering manufacturing defects. For full details, please contact our support team.

Question 8

Can I customise my BBQ?

Accepted Answer

Yes, our BBQs offer various model, base colour, and feature colour options. You can configure your BBQ during the order process.

Question 9

How do I care for and clean my BBQ?

Accepted Answer

We recommend regular cleaning using non-abrasive cloths and warm soapy water. Avoid harsh chemicals to preserve the powder-coated finish. Detailed care instructions are provided with each unit.

Question 10

How do I contact support?

Accepted Answer

You can reach us at info@stagforge.co.uk. We're here to help with any questions about your order or product.

Frequently asked questions