top of page

Privacy Policy

Last Updated: 29/05/2025

 

At Stagforge, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Stagforge.co.uk, or make use of our services.

 

Information We Collect

We may collect and process the following personal information:
- Name and contact details (including email address and phone number)
- Billing and shipping addresses
- Payment information (processed securely via third-party providers)
- Order details and purchase history
- IP address, browser type, device data, and usage statistics (collected through Wix and analytics tools)

​​

How We Collect Your Data

We collect data when you:
- Place an order on our website
- Fill out a contact or enquiry form
- Sign up for our mailing list
- Interact with the website (including via cookies and other tracking technologies used by Wix)

​

How We Use Your Information

We use your personal information to:
- Fulfill and deliver your orders
- Process payments securely
- Provide customer support and respond to enquiries
- Send relevant marketing communications (if you’ve opted in)
- Improve and maintain our website

​

Sharing Your Information

We only share your data with trusted third parties where necessary, including:
- Wix.com Ltd, who hosts our website and may collect technical and usage data
- Payment processors, to securely process your transactions
- Delivery companies, to ship your orders

We do not sell your personal information to any third parties.

​​

Cookies & Tracking

Our website uses cookies and similar technologies provided by Wix to enhance user experience and track website performance. These may include:
- Essential cookies for website operation
- Analytical cookies to track usage
- Marketing cookies to personalise ads (if enabled)

You can manage your cookie preferences through your browser settings.

​

Children’s Privacy

While our products may be purchased by individuals under 18, our site and marketing are not targeted at minors. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

​

International Sales

We primarily sell to customers in the UK and EU and comply with relevant data protection laws, including the UK GDPR and the EU GDPR.

​

Your Rights

You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to marketing communications
- Complain to the ICO (Information Commissioner’s Office) if you believe your data has been misused

 

To exercise any of these rights, please contact us at info@stagforge.co.uk

 

How We Protect Your Data

We implement appropriate security measures to protect your data, including encrypted transactions and secure servers via Wix and our payment providers.

​

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in law or our business practices. The updated version will always be posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Info@stagforge.co.uk

Payment Methods
bottom of page